Complaint from customer IWA OW (FUCKING BITCH)
Mmm okay...so i was at work today...as usual the saturday blues....however theres this little incident that perked it up... A group of ladies came in... when the garden was packed...i was rushing to serve the other customers...one of them in red shouted out HELLO! (1)...so i put my hand up signalling that i had other customers to attend to...because its a first come first basis...Why the fuck should i attend to her first...Mmm i guess she had a 2 bottles or something probably...for a group of about 7?...okay...so then Yew Cheng came down with his friends...I served him like serving any other customer...however, it was so packed that i had no time to entertain him as well....my ass was on freaking fire...(2). Okay when i got to the bitch, she told me this..."i would appreciate if you would be more considerate and say something like please hold on while i attend to other customers and stuff..." so i was already dripping with perspiration and absolutely cant be arsed with humouring her or giving in...whatever makes her happy, that i answered..."Comeon...u just yelled hello at me...i also appreciate if you would just wait or something...and i have a name as well..." (3) I think that triggered her brain problem.
So she snapped and said okay thats not the point lets order wine...FINE...Okay after everything...when i was billing the customers...she wasnt there...cuz she went to the toilet...
Her friend told me they went to the toilet...But before she could finish i cut in...oh shes in the loo huh.....and the friend was like...wtf its actually toilet...and she was laughing that i use that word loo...That went beyond the line already...so i actually stopped and turned back and pointed at her saying...can you just.....( i wanted to say shut up ) but thinked twice about it....Mmm...better not...so i just argh nevermind...walked off...(4). Fucking bitch came back and wasnt happy still!!!...asked Marcus for my name and feedback form...
This is what she wrote...(1) Attending to "friends" instead of customers.
(2) Bad attitude - Rude / Blunt.
(3) Not up to "customer service line expectation.
(4) Rebarked at customers.
(5) Does not process the attitude of "Customers are always right".
FIRSTLY...YES! I was attending to YewCheng...so what?...He is also a paying customer...because he is off duty...And like i said...First come first serve.
Secondly...About the rebarking and bad attitude...go ask any other regulars or whoever isnt like yourself which i think very few people are...How my attitude in serving them is...
Lastly...the management hasnt got to see the feedback form cuz everyone is practically on my side!...lolZ
Fucking bitch tried to exploit and manipulate the situation just because i am working as a waiter and that YewCheng was there...
The BEST PART is...2 of her friends came to talk to me and Marcus about the 2 bitches...She was nice enough to tell me that YES today her friend is mad...she has never seen her like that before...Honestly that dosent concern me...What does is that...U go beyond the line...I will fuck u no matter if i am working or not.
We are not dogs pls... They told me that the 2 of them had a very lousy day and it had nothing to do with me...it could be anyone be it the manager or whatsoever...its just that i am sway to have to deal with this shitbag.
I mean comeon...if she could be more mature...she would just shut up...stop sulking about her lousy day...and just go to bed and forget about it instead of throwing her weight around as a "CUSTOMER" ...
If i am in a lousy mood....i do that to her...see how she feels...
Just too bad i dont know where she works or even if shes some big shot excutive which i seriously think not....its all about how one carries oneself...Be a bitch with me and i will bitch you every single thing i know about bitching back to your face.
And what kinda fuck name is IWA OW? zzz...Purlease...zzz
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